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Country Cousins Ltd
Bicclescombe Park
Ilfracombe, North Devon, EX34 8JN
Telephone: 00 44 1271 862834

Terms and Conditions of Enrolment

Courses and Accommodation are offered subject to availability

Country Cousins reserves the right to cancel a course or make changes to course arrangements without liability if obliged to by circumstances beyond its control or due to low demand.
In such cases Country Cousins would seek to offer alternative arrangements, sale dates or venues, or a full refund of fees for tuition and accommodation
Country Cousins reserves the right to refuse to accept a student due to overriding health and safety concerns, or in cases where we or the accommodation provider cannot make reasonable provisions to facilitate their learning needs or personal care.

Courses fee
No documentation will be issued until we receive the course deposit. The course fees must be paid in full if documentation is required in support of a visa application. Students will not be permitted to start the course unless full payment has been received.

Cancellations & refunds
Parents or guardians must inform Country Cousins in writing of any cancellations. Cancellation fees are charged as follows:

Cancellation received:

What is refunded:

More than 28 days before the course begins

All fees less the course deposit of £150

14-28 days before the course begins

20% of course fees (excludes transfer charges)

Less than 14 days before the course begins and After arrival/early termination of the course

No refund available

Changes to sports/activity programmes

No refund available

Changes to enrolment/confirmation documents

We reserve the right to charge an administration fee of £50 each time course details are changed after confirmation documents have been issued.


Changing Accommodation
If students request a change of host family without a justifiable reason there is a charge of £140 providing we have another family available.

Student conduct/standard of behaviour
We reserve the right to terminate without notice the course of any student who persistently misconducts himself/herself in their classes or accommodation. There is no refund of fees to students whose courses are terminated in this way. Additional travel costs must be paid for via credit card.

Responsibilities of the parent or guardian
By signing the application form, the parent or guardian: 1.Grants the student permission to participate in the full programme of calls and leisure activities. 2. Authorises Country Cousins to take appropriate action in the case of any medical or other emergency, and accepts responsibility for any resultant cost. 3. Accepts responsibility for any wilful damage caused by the student and any resultant cost for repair or replacement.

Promotional Photographs and Videos
Country Cousins or its staff may take photographs and videos of classes or other school activities during the student’s time with us, which may be used for promotional purposes. If the student does not wish to appear in any promotional materials please advise us at the time of booking.